About ISS

Creating space where people and businesses thrive

We are a global facility services provider focused on improving workplace performance. Our purpose is to create and maintain environments so our customers can focus on what matters most.
ISS Australia & New Zealand

Global strength. Local expertise

With 320,000 colleagues supporting 40,000 clients across more than 60 countries, ISS brings deep expertise across industries, regulatory systems and operating environments. In Australia and New Zealand, we apply that capability locally. Our teams understand the realities of operating across different sectors from healthcare and aviation through to commercial workplaces, remote environments and defence.

We deliver integrated facilities services that support safe, reliable day-to-day operations. That means consistent service, clear accountability and the ability to scale with your needs.

What this means for you:

  • A single partner across multiple services and sites

  • Consistent standards, backed by global expertise

  • Local teams who understand your environment

People make places

We believe that people make places and places make people.

From strategy through to day-to-day operations, we work alongside our customers to create environments that are safe, productive and welcoming.

Our Placemakers are at the heart of this, they are trained, supported and empowered to deliver high standards and bring a human touch to every interaction.
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The scale we support in essential workplaces every day

Delivering results that count

325,000+

Employees

50,000+

Customer sites

40,000+

Customers

More about ISS New Zealand

When we get things right, it improves how people work. That belief shapes how we partner with our customers and how we deliver our services.
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Our commitment to ESG

We are committed to championing sustainable workplaces and making a positive impact on the planet and the communities we serve.
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Our culture

Experience a culture where everyone belongs, contributes and has the opportunity to grow and makes a difference.
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Our leadership

Meet the ISS Australia & New Zealand leadership team shaping our direction for 15,000-strong workforce.
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Our Speak Up

Our Speak Up culture enables everyone to raise concerns safely and supports integrity across ISS. 
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Our values
The values that define us

All ISS people are driven ​by a shared set of values. These values are fundamental to our identity and customer service model, shaping how we act as managers, colleagues, and partners to our customers. Living by the ISS values is essential to delivering consistent performance across our services. We trust, we respect, we care, we act and we deliver. 
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Unity

We work as one team, building strong, collaborative relationships with our customers, partners and communities. By bringing people together, we create better outcomes and more connected environments.
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Honesty

We act with integrity and transparency in everything we do. We build trust by doing what we say, taking responsibility, and treating every interaction with respect.
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Responsibility

We take our role seriously. From the wellbeing of the people we serve to the environments we support, we act responsibly and make decisions that create positive, lasting impact.
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Entrepreneurship

We look for better ways to do things. By embracing innovation and empowering our people to act, we continuously improve how we deliver services and solve challenges.
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Quality

We are committed to delivering consistently high standards. Through skilled people, strong processes and attention to detail, we create environments that support our customers to thrive.
OUR LEGACY
Our history and our people

ISS as we know it today was formed in 1934, with origins dating back to 1901. What began as a business providing watchmen to local companies has evolved significantly over time, yet the values that shaped ISS from the start have remained constant. Connecting people and places has always been central to our purpose, guiding how we help the world work better. 
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Contact

Talk to us

Create a workplace that supports your people to do their best work, every day. With ISS, you have a trusted partner delivering consistent, reliable outcomes across your operation, bringing together the right services, people and expertise. 
Get in touch