Defence

Enabling Defence capability

As a strategic partner of the Australian Defence Force (ADF), we are proud to serve those who serve. We deliver disciplined, people-centred services across Australia’s Defence estate – so personnel can train, deploy and return home to safe, reliable environments. Our work safeguards critical infrastructure, sustains morale and helps to keep the ADF mission-ready. 



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What we offer

A strategic partner in national resilience

ISS is a mission-aligned partner within the ADF’s Base Services Transformation (BST) program. We deliver Living and Working Services (LWS) across 9 major bases and 87 sites in South Australia and Western Australia. With a team of 450+ trained professionals, we provide the essential services that allow Defence personnel, their families, and local communities to thrive. 

Disciplined service for Defence

Defence is a human-led endeavour. To perform at the highest level, personnel need environments that support rest, recovery and family life. We serve as a dedicated partner to the Defence community, providing the reliable infrastructure and essential services that make a base feel like a home. From supporting local employment to maintaining the spaces where families live and work, our role is to ensure the ADF has a resilient, well-governed platform for national service. 

how we deliver

Self-delivered Living & Working Services

Every service is designed around the needs of personnel and the wider Defence community to ensure environments remain safe, rigorously maintained, and mission-supported. 

  • Fuel that supports performance: High-volume, nutritious meals delivered consistently to Defence standards – supporting training outcomes, recovery and physical readiness.
  • Specialised hygiene: Science-led cleaning for administrative and technical areas, reducing health risks and ensuring facilities remain operational and audit-ready.
  • Accommodation services: A home away from home. We manage comfortable living quarters that support rest, wellbeing, and member retention.
  • Base support services: From transport and laundry to fitness and recreation, we coordinate the essential functions that allow a base to run smoothly through training cycles and deployments.
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Operational safety and certainty

Safety guides everything we do. We use clear, task-specific controls and real-time reporting to meet Commonwealth safety and security requirements. Our teams practise risk management as a daily habit so sites stay compliant and people stay safe. To support high-performance operations, we implement:

  • Operational safety frameworks: Strict safety protocols built for the specific risks of industrial and military sites.
  • Assurance and transparency: Real-time digital reporting and auditing aligned with Commonwealth security requirements.
  • Surge capability: Flexible delivery that scales rapidly during training exercises or operational deployments.
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A team-of-teams partnership

Base life relies on seamless coordination. We work shoulder-to-shoulder with Defence, estate managers and other providers. By aligning decision-making and sharing critical information, we help maintain a unified, high-performing estate. 

Sovereign capability and social value

Every service is designed around the needs of personnel and the wider Defence community to ensure environments remain safe, rigorously maintained, and mission-supported.

  • Local partnerships: We engage regional suppliers, SMEs, and veteran-owned enterprises to build resilience.
  • First Nations impact: Employment and training opportunities aligned to our Stretch Reconciliation Action Plan (RAP), supported by a dedicated First Nations & Social Inclusion Officer.
  • ESG integration: Ethical employment and environmental practices are embedded across services to meet Commonwealth social procurement goals.
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Global experience, local delivery

ISS supports Defence estates across Europe, including Denmark, the Netherlands and the UK, covering over 750 sites. We draw on this global expertise to strengthen our delivery in Australia, supported by local leadership who understand the operational rhythm and requirements of South Australian and Western Australian bases. 

Careers with ISS Defence

Join a purpose-led team that supports national capability. 

  • Veteran-friendly employer: We offer mentoring, leadership pathways and flexible rosters that value lived service experience.
  • First Nations opportunities: Supported pathways and on-the-job training aligned to our Stretch RAP.
  • Learning and growth: Stable professional development in a global organisation with local leadership.
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Contact

Talk to us

Speak with our Defence services team to learn how ISS can support capability, readiness and life on site. We’re here to collaborate with you.