People Stories

Meet our ISS Pacific Placemakers

Our Placemakers share their diverse backgrounds, career journeys and frontline experiences across healthcare, education, energy and resources, defence, remote services, catering, cleaning and facility management. Their stories show how they create places where people and businesses thrive – and why they’re at the heart of everything we do.

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People Stories

Through the lens of long service

Meet Eileen Doyle, an ISS catering supervisor with 34 years' experience at Eastern Health. She discusses her role with Victoria's second-largest healthcare provider and her outlook on future innovations in healthcare catering.

People Stories

From ISS trainee to ISS trailblazer

Kevin Lam, a recent graduate from the ISS Global Management Trainee program (GMT), explains how this experience has set him on the leadership track in facility management.

People Stories

Catering to success in hospital care

Tim Li manages cold plate commercial kitchen operations at Eastern Health. He shares his industry insights and how his team supported the rollout of Regethermic food trolleys.

People Stories

Workplace gender parity in the Energy & Resources sector

Catherine Franzi, Director, Energy & Resources, is an experienced facility management senior executive. She shares her views on the status of gender balance in the workplace in the Energy & Resources sector.

People Stories

Workplace gender equity in facility management

Louisa Kunze, Site Manager at Griffith University, works with a large, diverse team across two campuses. She shares her views on the status and progress of gener balance in the workplace.

People Stories

Fly-In-Fly-Out (FIFO) live and work in remote services

Sam Mawson, ISS Village Manager, Thunderbird Mineral Sands Village, talks about career opportunities and the challenges of working FIFO in remove services with a young family back home.

People Stories

From ISS cleaner to ISS contract administrator

Hear from Placemaker Sanjay Silwal on how his ISS career trajectory has launched him from international student and ISS cleaner to ISS contract administrator.

Meet our global ISS Placemakers

Across continents and cultures, our people bring the ISS purpose to life in their own unique ways. These stories highlight the passion, dedication and human connection that define exceptional service around the world.

People Stories

Ayşe Şahin: How a haircut helped restore a young patient’s confidence

Facing cancer is a huge challenge for anyone, and when a teenage girl in hospice care started losing her hair due to treatment, Ayşe Şahin, from the ISS Catering Services team at Kayseri City Hospital in Türkiye knew she could help.

People Stories

Gülfem Büyükkırcalı Ömerali: being curious and never giving up are key to success

In 2014, Gülfem began her journey with ISS Türkiye as a Food Service Specialist, shortly after returning from Sweden where she completed her master’s degree in food science.

People Stories

Cheng Kwok Ming: From an act of service to saving a life

A newborn baby with a high fever and severe cramps is a terrifying prospect for any parent.

People Stories

Darwin Lloyd

Darwin Lloyd’s journey from the Caribbean to the UK: When belief in yourself meets opportunity, it unleashes a remarkable career journey never expected.

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People Stories

Taking on new challenges – from cooking to cleaning

When coronavirus shut down restaurants, Jari Kallioinen, who has worked in kitchens for decades, adapted to the situation and took up cleaning – finding the positive in extraordinary circumstances.

People Stories

Be yourself and stay open to change

In 2011, Polish Joanna Lukowska thought she was going to start her own company after building a career as an auditor at KPMG.

People Stories

Joël Bréa: When passion leads to breakthroughs

When a customer needed a faster, more efficient way of working, Joël Bréa was determined to help.

People Stories

Bringing a personal touch to safety

Working his way up from mailroom assistant to Health, Safety, Environment and Quality (HSEQ) Manager over the last decade, Kevin Hosking has used his personal drive to capitalise on ISS career and training opportunities.

People Stories

Lettizia Kris Harjanto: Jumping onto a moving train

In October 2020, Letti embarked on her career at ISS as a Global Management Trainee in Indonesia, graduating in April 2022.

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People Stories

Sights set high at ISS

Mareike Nieden has been part of the ISS team since 2019.

People Stories

Melanie Cooke

Meet Mel, an inspiring example of where hard work and ambition can take you.

People Stories

Michelle Quinn: Making a final wish come true when it matters most

When a young woman in hospice care shared her final wish – to marry the love of her life – Michelle Quinn made it happen.

People Stories

Nicolas Vargas Muños

Chef Nicolas Vargas Muños takes us on a multicultural journey from Colombia to Denmark, where he discovered his true passion for creatively preparing healthy and delicious food for one of ISS’ key clients.

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People Stories

A multinational company with a family feel

Agnes Adamer started working part-time at ISS while studying.

People Stories

A passion for people

From sales in cleaning to country manager, Gina Toh has been part of the ISS Singapore growth story since joining in 2001.

People Stories

Jack Chitty

Jack Chitty wasn’t looking for a career at ISS. In fact, when he joined us in 2015, he was happy in his role as a Traffic Officer for Highways England.

People Stories

Feeling truly supported

We believe that a diverse workforce is a happy and productive workforce, and our strong commitment to our people – and their commitment to each other – has become characteristic of our culture.

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People Stories

My door is always open

For many businesses in Singapore, our cleaning service teams are hidden heroes – the people who keep their offices ready for business and shops clean for customers.

People Stories

Turning culinary passion into a career

There are many paths that lead us to our passions. Some people take the opportunity to make their passion their profession, doing a job that feeds their ambitions and inspires them.

People Stories

Robert Cedermark: a story of growth and impact

In 2014, Robert Cedermark began his career as a Global Management Trainee (GMT), a move that sparked a transformative professional and personal journey, taking him across the world.

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People Stories

Patients are always no.1

At a major hospital in Singapore, ISS ensures every surface and ward – including the operating theatres – are spotlessly clean, for the safety of patients and staff.

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People Stories

Compassion and human kindness will always prevail

In the wake of the humanitarian crisis in Ukraine, we celebrate the selfless actions of the world community.

People Stories

Tahmina Bushra: A life-changing journey

After moving across four countries and shifting from a PhD in molecular biology to uncertain job prospects, she has learned that plans do not always unfold as expected.

People Stories

ISS Singapore joins forces with KTPH to care for Covid-19 patients

At the peak of the pandemic in 2020, ISS worked with local hospitals to care for migrant workers infected with Covid-19.

People Stories

Jarek Dzikowicz: Strong leadership during a devastating flood

As ISS Facility Manager, Jarek Dzikowicz is responsible for overseeing cleaning and landscaping services at a large materials and recycling company.

People Stories

Leroy Hightower: Helping a passenger reach her destination safely

ISS cleaner Leroy Hightower delivers exceptional customer care at Pittsburgh International Airport, going above and beyond to help a stranded traveller safely reach her hotel.

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Interested in working with the people behind these stories? Connect with us to see how their expertise can strengthen your workplace.

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Industries we operate in

Meet our ISS Pacific Placemakers

Through the lens of long service

From ISS trainee to ISS trailblazer

Catering to success in hospital care

Workplace gender parity in the Energy & Resources sector

Workplace gender equity in facility management

Fly-In-Fly-Out (FIFO) live and work in remote services

From ISS cleaner to ISS contract administrator

Meet our global ISS Placemakers

Ayşe Şahin: How a haircut helped restore a young patient’s confidence

Gülfem Büyükkırcalı Ömerali: being curious and never giving up are key to success

Cheng Kwok Ming: From an act of service to saving a life

Darwin Lloyd

Taking on new challenges – from cooking to cleaning

Be yourself and stay open to change

Joël Bréa: When passion leads to breakthroughs

Bringing a personal touch to safety

Lettizia Kris Harjanto: Jumping onto a moving train

Sights set high at ISS

Melanie Cooke

Michelle Quinn: Making a final wish come true when it matters most

Nicolas Vargas Muños

A multinational company with a family feel

A passion for people

Jack Chitty

Feeling truly supported

My door is always open

Turning culinary passion into a career

Robert Cedermark: a story of growth and impact

Patients are always no.1

Compassion and human kindness will always prevail

Tahmina Bushra: A life-changing journey

ISS Singapore joins forces with KTPH to care for Covid-19 patients

Jarek Dzikowicz: Strong leadership during a devastating flood

Leroy Hightower: Helping a passenger reach her destination safely

Talk to us

Heading Text

Tihei mauri ora! E ngā mana, e ngā reo, e rau rangatira mā Tēnā koutou, tēnā koutou, tēnā koutou katoa.

Behold the breath of life! To all authorities, all voices, to the many chiefs gathered here. Greetings, greetings, greetings to everyone.